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Privacy Policy.

Weddings and Flowercraft LTD is committed to ensuring that your privacy is protected.  This privacy policy explains what sort of information we collect about you, how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information. It also sets out the procedures that we have in place to safeguard your privacy. By submitting your information (please see paragraph 1 below) you consent to the use of that information as set out in this policy. If we change our privacy policy, any changes will be posted on this page without notification.

What personally identifiable information do we collect ?

We collect information on our website users in several ways, including through cookies and emails sent to us via our website. We also save orders made on our e-commerce shop.  We use PCI Compliant e-commerce platform - we integrate with a payment gateway that removes customers from the scope of PCI Compliance as much as possible. 

Our information collection includes the following:

  • If you send us email messages, you will automatically provide us with your e-mail address, as well as any other personally identifiable information you include in the text of your message.
  • We collect and store from all visitors to our website, whether they actively provide us with information or merely browse our website, the IP address of the computer they are using, the browser software they use and their operating system, the date and time they access our website, the internet address of the website from which they linked directly to our website. We use this type of information to track website usage, to measure the number of visitors to the different sections of our website and to help us make our website more useful.

Like most internet websites, we use "cookies," small files that websites use to store information on your computer. For example, if you have viewed our images and text, pages and content on our website it is temporarily stored in cookies on your computer. We may also use cookies to track users as they travel through our website - for instance, we might use cookies to count the total number of unique users who are accessing the website over a particular period of time.

What do we do with the information we collect?

We use personal information to provide you with the services you have requested. Unless you have informed us that you do not wish to receive such information, we may periodically contact you about our services. Our mailing list is secured with a cloud hosted mailing software provider (Mailchimp).

We may perform statistical analyses of user behaviour (for example, by analysing the website usage data gathered passively from all users) in order to measure interest in the various areas of our website. These analyses assist us in improvements to our site and service for a better on-line experience. We may also submit your data to our bookkeeping software for passing to our accounts department and accountants.  

Do we share the information we collect?

No, the information we collect is used solely by us and never shared with a 3rd party.  We might share sales figures for specific products with suppliers in order to give discounts and incentives, but never share any more than account number and spend on that product with these suppliers.  This is a very rare event.

Secure Shopping Cart

We ensure that all of our payment gateway integrations are PCI Compliant and all transactions are conducted across 256-bit SSL encryption - the same level of security used by banks. We take the security of you and your customers seriously, which is why our website provider undergoes rigorous security tests throughout development and build.  Our website provider is a Visa Approved Merchant Agent, which means they have undergone strenuous security checks to ensure that we're capable of delivering a safe and secure e-commerce platform. 

Links to third party websites

Our website may contain links to websites operated and controlled by third parties. Those third parties have their own information collection practices. We are not responsible for their information collection practices or for the content of their sites. We encourage you to review carefully the privacy policies of all websites, including those websites which can be accessed from this site.

We are registered with the Information Commissioner's Office.  Compliance registration number 00042077274

We are PCI Compliant - We care about our customers data.